Term and Conditions
These Terms of Service (Terms) define obligations of Antargyan Cloudworks LLP as a Service Provider and your obligations as a Customer.
1. Website & Service
Antargyan Cloudworks LLP provides a learning management system via the website at www.rioplay.in & https://rioplay.antargyan.com/ , which enables you to take Live online classes/Online MCQ exams and Theory Exams/encrypt and distribute your prerecorded video lectures or content through Pendrive /Google Drive/VOD (Like OTT platform).
2. Binding
These terms are binding on any use of the product & services and website by you and apply to you from the time that we provide you with access to the services commencing with the free trial. Our website privacy policy also applies to you.
3. License
If you follow these terms, then we grant you a non-exclusive, non-transferable license to access and use the service via the website according to the specifications of the subscription plan you have paid for.
4.Change in Terms
We can change these terms of service at any time by giving 15 days notice of the change via our website or email.
5.Username/Password Security
You need to ensure that your username and password are confidential. In case you feel that your password has been compromised, you need to contact us immediately on info@rioplay.in
6. Support
If you have any technical difficulties with the service, we try to resolve it with best of our abilities as quickly as possible. You can connect with us for the same on info@rioplay.in
7.Indemnity
We let you use the website and service to provide online/Offline courses (courses) to others including your employees, students or otherwise (trainees). You must make sure that all Students/trainees that access the courses are given, comply with, and accept terms between you and the Students/trainees that incorporate these terms that apply to you. You acknowledge that you are solely responsible for your Students/trainees’ actions while using the website and services and agree to indemnify and defend us from any claims, demands or lawsuits of any kind arising from your Students/trainees’ breach any of these terms.
8.Intellectual Property of your Courses
It’s up to you what data and content you encrypt and distribute for your courses, including without limitation, any logos, images, documents, videos, information, look and feel of the course, and any other intellectual property (data), provided you comply with these terms. You acknowledge that we have no responsibility to any person other than you, including without limitation to your students/trainees, and nothing in these terms confers a benefit on any person other than you. Any transactions or terms in relation to your courses are strictly between you and the students/ trainees.
9.DRM Player for Secure Digital Content
Rioplay platform provides DRM/encryption as one of the features which helps publisher to protect their content .DRM's job is to store and transmit digital content in an encrypted form that is only decrypted for authorized users or devices but we cannot guarantee the protection or piracy of the Platform. Though the platform makes it difficult for anyone to decrypt or break the content but its not impossible.
10. Charges
You agree that you will pay all charges to your account for the length or credits of your subscription and/or use of website/product/service. You can’t withhold payment or claim anyset-off without getting our written agreement. If your number of credits using our services, or website provided to you increases over what is stated in your plan, we will bill you for that additional usage, and you agree that you will pay for that additional usage. If at any time you do not make a payment to us when you are supposed to, we can choose to suspend or terminate your use of the service.
11.Transfer of Rights
You can’t assign or transfer any rights you have under these terms to any other person without getting our written agreement.
12. Email/SMS Communication via our website/service
When you make any communication using our Website/Service via Email/SMS, you represent that you are permitted to make such communication. We are under no obligation to ensure that the communications sent by you via Email/SMS is legitimate or that the communication is related only to the use of the services. You agree to indemnify and defend us from any claims, demands or lawsuits of any kind arising from your communications with your Students/Trainees/Recipients.
13. Disclaimer
WE DON’T GIVE YOU ANY WARRANTY OR UNDERTAKING ABOUT THE SERVICES OR THE WEBSITE AS THEY ARE PROVIDED “AS IS”. TO AVOID DOUBT, ALL IMPLIED CONDITIONS OR WARRANTIES ARE EXCLUDED AS MUCH AS IS PERMITTED BY LAW, INCLUDING (WITHOUT LIMITATION) WARRANTIES OF MERCHANTABILITY, FITNESS FOR PURPOSE, TITLE AND NON-INFRINGEMENT.
14.Availability
We will try to give you access to our website all the time but we do not make any promises or provide you with a warranty that our website or the services will be without any faults or interruptions; be secure or private or that it won’t have any viruses or other similar issues. Whilst we intend that the services should be available 24 hours a day, seven days a week, it is possible that on occasions the website or services may be unavailable to permit maintenance or other development activity to take place. If for any reason we have to interrupt the services for longer periods than we would normally expect, we will use reasonable endeavors to publish in advance details of such activity on the website.
15. Responsibility
It is your sole responsibility to determine that the services meet the needs of your business or otherwise and are suitable for the purposes for which they are used. We also aren’t legally responsible for any corruption or loss of data or other content which you or anyone else may experience after using our product/services, or any problems you may have when you view or navigate our website.
16. Intellectual Property
We own the intellectual property rights with respect to our website, the service. You can’t make derivative works of our intellectual property, without getting our express written permission. You do not have any rights to our IP except granted under these terms or any other agreement you have with us.
17. Data Availability
You must maintain copies of all data inputted into the services. We adhere to best practice policies and procedures to prevent data loss, including a daily system data back-up regime, but do not make any guarantees that there will be no loss of data. It is also up to you to remove all data prior to you terminating these terms with us.
18. Your Data
Your data is yours and is confidential until such time as it becomes public (through no fault of ours). We will not use it, disclose it or even look at it unless we have to for security or operational purposes (e.g. if it seems to be causing technical problems), or it breaches these terms or if we are required by law to do so (for example where we are legally required to disclose it). We might however collect and keep information about you that you have given us or that we have gained from another source. You agree that we can use your information for dealing internally with requests, complaints and other customer activities, market and product research and to be able to give you promotional material on our other services and special offers. We may also add your name and logo to marketing material (press release, advertising, etc.) so long as you are or have been a customer of ours.
19.Analytics
We will collect your user information about your visits to our website and service to measure the amount of visitors to different parts of the website/service.
20. Support Contact
Please reach to us via email on info@rioplay.in or via phone on +91 98 8170 0756. Technical support is available from Monday to Saturday between 10 am to7pm.